Remote Control & OTA
Send commands, push configuration changes, and run over-the-air update campaigns to individual devices or entire fleets - directly from the KpiX platform.
Individual Device Control
Direct Commands
- Send downlink messages to any device queue
- Call direct methods (RPC) on a device for immediate responses
- Push desired configuration values via device twin properties
- Force data synchronisation on demand
Command Security
For safety-critical operations, KpiX requires MFA confirmation before commands are sent - ensuring no accidental or unauthorised control actions reach assets in the field.
Fleet-Scale Operations - Job Campaigns
Run bulk operations across hundreds or thousands of devices simultaneously:
| Campaign Type | What It Does |
|---|---|
| Direct Method Calls | Trigger an action on all targeted devices at once |
| Message Broadcasts | Push a message to entire fleet subsets |
| Twin Property Updates | Update configuration values fleet-wide |
For each campaign:
- Target the full fleet, a model subset, or a custom device list
- Start, stop, and monitor execution in real-time
- View per-device job request and response history
OTA Firmware Updates
Deploy new firmware or software to devices without physical access:
- Attach firmware packages to a Device Model
- Create an OTA campaign targeting the desired fleet segment
- Monitor rollout progress per device
- Devices pull and apply the update; the platform records success/failure
Queue Management
- Monitor the depth of the device command queue in real time
- Purge queued messages when a device is offline or a campaign is cancelled
Key Benefits
- Remote-first - no physical access required for commands, config, or updates
- MFA-gated - operators must confirm identity before critical operations
- Campaign orchestration - update 10,000 devices as easily as one
- Full audit trail - every command and response is logged
See also: Device Models for OTA package management, and Security for command-level authentication.