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Audit & Compliance

Every user action and platform event in KpiX is recorded in a tamper-evident audit log - giving you the compliance evidence you need and the visibility to investigate any incident.

What Gets Logged

The audit system captures every API-level action, including:

  • User logins and logouts
  • Device provisioning and deprovisioning
  • Configuration changes (device properties, alert thresholds, roles)
  • Commands sent to devices
  • Alert acknowledgements and resolutions
  • Report generation and export events
  • User and role management operations

Audit Log Access

  • Paginated, filterable audit log - search by user, asset, action type, or date range
  • Single event detail view with full payload inspection - see exactly what changed and what value it had before
  • Available to administrators and custom roles with audit privilege

Export

Export audit logs as Excel for:

  • Compliance reporting and regulatory submissions
  • Forensic investigation and incident response
  • Customer SLA audit evidence

Retention

Audit log retention is configurable by plan:

PlanAudit Retention
Free (trial)Not available
EssentialsAvailable
ProAvailable
PremierCustom retention period

Key Benefits

  • Tamper-evident - audit records cannot be edited or deleted by users
  • Full payload capture - not just "what happened" but the exact data that was sent
  • Export-ready - one-click Excel export for compliance teams
  • Filterable - find any event in a fleet of thousands in seconds

See also: Security for authentication logging, and User Access for controlling who can view audit records.